Want Gisela on your rental?
Talk to me and we agree what she does for you.
Remote assistant
Gisela
Assistant for hosts, working remotely
She is a person, not a bot, and she works remotely. She answers your guests, sorts things out with your teams as they come up and gives you admin support, so your rental runs even when you can’t be on the phone.
- Messages
Replied to six guests on Booking.com and Airbnb.
- Arrivals
Arrival instructions sent to tomorrow’s bookings.
- Cleaning
Team schedule updated for a late check-out.
- Admin
Invoice request with tax number logged and sent on.
- Reviews
Review requests to the guests who left today.
Gisela has worked with me for three years and brings long experience as a tour guide in Colombia: she solves problems fast with the teams and answers guests without keeping them waiting. Now she is available to other hosts.
What Gisela does
Guest messages
She replies on Booking.com, Airbnb, WhatsApp and e-mail, sends the arrival instructions, looks after the stay and asks for the review at the end.
Admin support
Bookings and calendars, guest registration, invoice requests and the link with your accountant.
Coordination
The cleaning and maintenance schedule, and contact with suppliers and the team on site.
Problems solved fast
When something goes wrong, she talks to the team on site and to the guest at the same time until it is sorted. She did that for years as a tour guide.
How she works
- Experience
- Tour guide in Colombia, and three years working with me in holiday rentals.
- Where she works
- Remotely, in touch with your team on site.
- Languages
- She speaks Spanish and English fluently. In writing she works in Portuguese and, when needed, other languages.
- How to hire her
- Through Galhardo.PT. First I look at what your business needs and, if necessary, train her for it.
- Price
- Quote on request.